Terms & Conditions

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Terms & Conditions

Class Cards, Memberships, and Booking Policies

At Sayang Studio, our aim is to create a sanctuary where your body, mind, and spirit feel supported and nurtured. These policies ensure clarity, fairness, and respect for everyone in our community, while protecting your wellbeing and experience.

Introduction Offers

  • Introduction Offers are available to new clients only and valid for one month from the first booking.

  • These offers are designed to give you a gentle introduction to the variety and flow of our classes.

  • Each client can only use one Introduction Offer.

  • Introduction Offers are non-transferable.

Class Cards

  • Class Cards are valid for one year from the date of first booking, offering flexibility to attend classes at your own pace.

  • Class Cards may be gifted or shared with prior registration of the guest, ensuring safety and consent compliance.

  • To activate or gift a Class Card, please contact us at hello@sayangstudio.com.

  • Class Cards are non-refundable, except in the case of studio cancellations.

Memberships and Subscriptions

  • Memberships begin on the date of your first booking.

  • Payments are automatically debited every 28 days.

  • There is a minimum commitment of 6 months.

  • Memberships may be canceled after the 6-month commitment and before the next billing cycle.

  • Unused classes do not roll over and expire at the end of each billing cycle.

  • Memberships are personal and non-transferable.

Booking Classes and Events

  • Please reserve your spot via our website or app.

  • Waitlists are available for fully booked classes, workshops, trainings, retreats, or special events.

  • We aim to notify participants promptly of any schedule or teacher changes.

Class Cancellations and Arrival Policy

  • To honor all members and teachers, please cancel your class at least 24 hours before the start time.

  • Late cancellations or no-shows will result in the loss of one class credit.


Arrival Guidelines

  • The door closes at class start time. Late entry is considered a no-show.

  • We will always do our best to accommodate you if the schedule allows. However:

    • Wellness appointments may be shortened if needed and will be charged in full.

    • Arrivals more than 15 minutes late will automatically be cancelled and fully charged.

    • For Yoga and Reformer Pilates classes, we allow a 2-minute grace period. After that, entry is no longer possible to protect the flow and focus of the class.

    • For Meditation, Breathwork, and Events, once the doors close, entry cannot be allowed.

Private Sessions

  • Private sessions are subject to availability.

  • Cancellations must be made at least 24 hours in advance.

  • Late cancellations or no-shows will be charged in full.

  • If your preferred teacher is unavailable, a qualified substitute teacher will be arranged whenever possible.

Workshops and Retreats

  • Workshop and/or retreat cancellations must be submitted in writing via email to sayangstudio.nl@gmail.comsayangstudio.nl@gmail.com

  • Cancellation fees are tiered based on proximity to the start date:

    • More than 12 weeks before: €100 administration fee

    • 6–12 weeks before: 50% of total fee

    • 2–6 weeks before: 70% of total fee

  • Refunds or credits are only issued in accordance with these terms or in cases of studio cancellations.

Health, Safety, and Consent

  • Please inform your teacher of any injuries, health conditions, or pregnancy before attending class.

  • Hands-on adjustments will only be offered with consent and may be declined at any time.

  • Participation is at your own risk. Sayang Studio is not liable for injury except in cases of proven negligence.

Community and Conduct

  • We cultivate a space rooted in our golden rules: Respect, Self Awareness, Presence, Inclusivity, and Care for Our Space.

  • Disruptive, disrespectful, or unsafe behavior will not be tolerated and may result in suspension or loss of access.

  • Sayang Studio is an inclusive sanctuary where all identities and backgrounds are celebrated.

Privacy and Personal Information

  • All personal data is handled according to our Privacy Policy.

  • Photos, videos, or stories shared in the studio or online will only be used with your consent.


Last updated: 24 February 2026